The latest downfall of the Redsys payment platform last Thursday was due to an internal technical issue rather than a cyber attack. The company announced via its social media account X (formerly known as Twitter) that The problem has been identified and the cause of the failure is listed as one of the manufacturers he works with.

Redsys said that following the payment processing incident this Thursday, the root cause of the problem has been determined “in conjunction with the manufacturer involved.” In addition, he explained that they used “given recommendations” Network operation and monitoring groups were strengthened.

After the fall recorded last Saturday, November 18, this Thursday Redsys once again recorded incidents affecting POS terminals and transfers, including payment through Bizum, on the eve of Black Friday.

Redsys reported the incident around 1 am via “X”, indicating that a “technical incident” had occurred that resulted in “transitional instability” in the system responsible for processing payment transactions. They then added that the service had been restored “fully.”

These issues have not affected all financial institutions equally, and some have been affected more than others, the same sources explained.

Bizum reported the incident at around 10 p.m., posting a message on social media “X”: “You may have tried to work with Bizum and were unable to. We are working on a solution, we are with you.” Informed. We apologize for any inconvenience. Thank you very much, bizumer,” he wrote.

Around midnight he warned that From 23:25 it was already possible to work through Bizum “normally” and that transactions will be ordered “automatically” in the following hours.

In its turn, The Bank of Spain asked Redsys for “detailed” information The incidents on both Saturday the 18th and Thursday before Black Friday were “in accordance with the established framework,” sources in the organization told Europa Press, who denied that this request for information implied the opening of a case regarding firm payments.

In addition, the institution emphasized that “close monitoring” about the measures that Redsys is taking.

It is worth recalling that last Monday Bank of Spain Governor Pablo Hernandez de Cos said he had “no evidence” that Saturday’s fall was due to a cyber attack, but rather a technological problem.

“We don’t know if it was a problem of a cyber attack, but rather perhaps, although it is a little premature, it is a technological problem,” De Cos commented on the issue at a lunch organized by the Association of Financial Markets (AMF) in Madrid. Casino.